For today’s episode of Inside Jobs I sat down with Sarah Harrison , who has built her career in UX at a number of key tech companies including TaskRabbit, Tokbox, and Daptiv. Today, she is the head of UX at e-commerce startup True&Co . Harrison provided us with a very human look inside what her work life is like — the path that brought her here, the tools she uses everyday, and how she tackles the big and small problems that arise.
UX design sounds like an incredibly tech-oriented and modern field, which it is. But Harrison says that at its core, her job is about understanding people and how they think. She told me: “Somebody said, ‘Anybody who approaches a project with the intent of understanding what the user is going to do is a designer.’ I really like that… Even when I went to college, I actually majored in psychology at first. Which is really interesting now that I know what I do now. Because there is absolutely a psychological element to it.” You can get an inside look at Sarah Harrison’s job by watching the video embedded above. Inside Jobs is a 12 episode miniseries from TechCrunch TV airing weekly on Mondays from March 24 through June 9 that gives an in-depth look at people in the job roles that really make the tech industry tick. Last week’s episode of Inside Jobs profiled Medium’s product scientist Pete Davies . All shooting, editing, sound, and lighting for Inside Jobs is done by John Murillo . Production coordination and creative direction is done by Felicia Williams . Original logo design by Bryce Durbin . Motion graphics and graphic design by Eden Soto .
